The ManageFirst program provides students with the real-world skills necessary to excel as managers in the restaurant, hospitality and food service industry. This certificate program was created by the National Restaurant Association with input from more than 200 industry experts, including academics, operators, trainers, hiring managers, and executives.
Drexel’s ManageFirst program focuses on five essential topics: ServSafe, controlling food service costs, hospitality and restaurant management, human resources management and supervision, and customer service.
For each course passed, you will earn a certificate giving you a competitive advantage within the job market. ManageFirst students are also able to participate in exclusive National Restaurant Association Solutions events and are eligible to apply for special scholarships from the National Restaurant Association Education Foundation.
Additionally, students who pass the five requisite ManageFirst courses (four core and one elective) and demonstrate 800 hours of industry related work experience are awarded the ManageFirst Professional credential.
Drexel University offers the 16-hour National Restaurant Association ServSafe program, recognized locally and nationally by the food safety training industry Appropriate training is the best vehicle for all food service personnel—especially managers, supervisors, and owners—to learn about the hazards associated with day-to-day operations and the food preparation process. It is imperative for management to incorporate good sanitation practices into their operation by supporting employee training and education.
Sixteen hours of Food Safety education and a certification is required by Philadelphia and surrounding municipalities in order to receive a Food Safety license to open a business. Every establishment serving food is required to have one Food Safety certified employee per shift. This certification process must be renewed every five years. Drexel offers the required 16 hours of training with a choice of two formats:
To receive the Food Safety certificate, required by the municipality that issues the Food Safe Handler license, you must score 75% or above in the ServSafe exam.
Visit the Certifications and Exam Preparation Catalog for information and to register.
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